How do I sell an AI receptionist to a business that already has a human receptionist?

The voice agents and booking tools are good enough to take over a client's calls entirely, not just after hours. But clients react differently, and trying to replace a receptionist who has been with them for years often causes friction.

A lower friction approach is to pitch what the receptionist cannot do. They go to lunch and do not work nights, weekends or 24/7, so the AI picks up the calls they miss. Once your foot is in the door and the client sees how well it works, they may repurpose the receptionist on their own.